Suffering

"Throughout our research, we were continually reminded of the "hardiness" research studies done by the International Committee for the Study of Victimization. These studies looked at people who had suffered serious adversity-cancer patients, prisoners of war, accident victims, and so forth-and survived. They found that people fell generally into three categories: those who were permanently dispirited by the event, those who got their life back to normal, and those who used the experience as a defining event that made them stronger."

Jim Collins, Good To Great, Pg. 82